Dr. Page's Tech Blog


The Fitness Tracker Administrator

Author: Mark Page Posted: 2016-09-01

Communication and collaboration are the two aspects of leadership that have the most impact of a leader's ability to run a department in an efficient manner. These two aspects are the cornerstone of any department, and their lack of use will determine the atmosphere and effectiveness of a department. The atmosphere is directly tied to worker performance and happiness, which directly affects the bottom line in regards to staff turnover as well as quality of work expected from employees. When we consider the amount of communication and collaboration together with the three administrative styles of reluctance, reactive and responsive, we see a progressive picture of evolution of leadership styles. Progression or evolution of these styles makes the workplace more effective and efficient.

There are three stages that an administrators can fall into. The first stage is the reluctant boss. I use the term boss as this is different than a leader, or a person who facilitates workers to help them get their work done in the most efficient manner. A leader is typically not only is concerned with efficiency, but also in worker happiness and satisfaction with their job role. The reluctant boss is the one who can be found sitting at their desk behind closed doors. They will rarely mingle with the other members of the team, and will typically give orders with no collaboration of experts in the department. This is the most basic level of administrator.

The reactive administrator is the person who will have an open-door policy. They will sometimes invite members of the department to voice their opinions, and will usually keep other members in the loop in regards to issues at hand. The problem with this type of leader is that many members of the department as well as those whom the service may not feel comfortable in confronting or communicating with a leader who offers an open-door policy. This method supports the extrovert type personalities but leave the introverts, or those with little time on their hands with nowhere to go.

The last category is the responsive leader. This is a leader who not only has an open door policy, but they will purposely intermingle with everyone in the department and those they serve in order to gain knowledge of the inner workings of issue at hand. This method also allows for the braintrust of the department to be more transparent in regards to issues that may not have bubbled-up to the surface yet, allowing the leader to take action towards resolving potential future problems. The responsive leaders are people who work hard in building trust with each member of the team and both communicates and collaborates with all members and utilizes and takes advantage of their expertise to the fullest. In short, they don't wait for problems or issues to come to them, but will seek them out. These administrators are rarely in their office, hence the term fitness tracker administrator.